Get Order Details - TribeMade API

Overview

Retrieve complete details of an order including customer information, order status, product details, and more. Use this endpoint to fetch order data for processing, analytics, or integration with other systems.

Rate Limit: 50 requests per minute

Endpoint

GET https://api.tribemade.in/api/orders/{order_id}

Path Parameters

order_id

string

required

UUID of the order to retrieve

Authentication

X-API-Key

string

required

Your TribeMade API key (format: tb-xxxx-xxx-xxxx)

Response Fields

Always Present

string

Order unique identifier (UUID)

created_at

string

Order creation timestamp (ISO 8601 format, UTC)

product_id

string

Associated product UUID

product_name

string

Product name at time of order

product_image

string

Product main image URL

status

string

Current order status: started, processing, dispatched, cancelled, or delivered

customer

object

Customer information object

Show properties

name

string

Customer full name

string

Customer email address

number

string

Customer phone number

full_address

object

Complete address structure (may be null)

Show properties

line1

string

Address line 1

line2

string

Address line 2 (optional)

city

string

City name

state

string

State name

country

string

Country name

pincode

string

Delivery pincode

order_details

object

Order details object

Show properties

quantity

integer

Quantity ordered

amount

number

Total amount paid in INR

variation

string | null

Selected product variation (null if not applicable)

size

string | null

Selected size (null if not applicable)

color

string | null

Selected color (null if not applicable)

special_instructions

string | null

Customer instructions (null if none provided)

custom_questions

array

Answers to custom questions (empty array if none)

Conditional Fields

rating

number | null

Customer rating (1-5) if provided, null otherwise

review

string | null

Customer review text if provided, null otherwise

tracking_url

string | null

Shipment tracking URL if available, null otherwise

Order Status Values

Status	Description	When Used
`started`	Payment received, order created	Initial state after successful payment
`processing`	Order being prepared/packed	When you start preparing the order
`dispatched`	Order shipped to customer	When handed over to courier
`delivered`	Order delivered successfully	When customer receives order
`cancelled`	Order cancelled	When order is cancelled

Examples

Basic Request

curl https://api.tribemade.in/api/orders/770e8400-e29b-41d4-a716-446655440789 \
  -H "X-API-Key: tb-a1b2-c3d-e4f5"

Success Response

{
  "id": "770e8400-e29b-41d4-a716-446655440789",
  "created_at": "2024-11-16T10:30:00.000000Z",
  "product_id": "660e8400-e29b-41d4-a716-446655440123",
  "product_name": "Premium Cotton T-Shirt",
  "product_image": "https://cdn.example.com/products/tshirt-main.jpg",
  "status": "dispatched",
  "customer": {
    "name": "Rahul Sharma",
    "email": "[email protected]",
    "number": "9876543210",
    "full_address": {
      "line1": "123, MG Road",
      "line2": "Apartment 4B",
      "city": "Mumbai",
      "state": "Maharashtra",
      "country": "India"
    },
    "pincode": "400001"
  },
  "order_details": {
    "variation": "Slim Fit",
    "size": "L",
    "color": "Navy Blue",
    "quantity": 2,
    "amount": 2048,
    "special_instructions": "Please gift wrap",
    "custom_questions": []
  },
  "rating": 4.5,
  "review": "Excellent quality and fit!",
  "tracking_url": "https://delhivery.com/track/DLVY123456"
}

Error Responses

404 Not Found

{
  "error": "Order not found"
}

Cause: Order ID doesn’t exist in the system.

403 Forbidden

{
  "error": "Order does not belong to this store"
}

Cause: Order exists but belongs to a different store. Your API key can only access orders for your store.

401 Unauthorized

{
  "error": "Missing API key"
}

{
  "error": "Invalid API key"
}

429 Too Many Requests

{
  "error": "Rate limit exceeded",
  "retry_after": 60
}

Common Use Cases

Process New Orders

Fetch order details when you receive a webhook notification:

import requests

def process_order(order_id):
    """
    Fetch and process order details
    """
    url = f"https://api.tribemade.in/api/orders/{order_id}"
    headers = {"X-API-Key": "tb-a1b2-c3d-e4f5"}
    
    response = requests.get(url, headers=headers)
    
    if response.status_code == 200:
        order = response.json()
        
        # Extract key information
        customer = order['customer']
        order_details = order['order_details']
        
        print(f"Order ID: {order['id']}")
        print(f"Customer: {customer['name']}")
        print(f"Email: {customer['email']}")
        print(f"Phone: {customer['number']}")
        print(f"Address: {customer['full_address']['line1']}, {customer['full_address']['city']}")
        print(f"Product: {order['product_name']}")
        print(f"Quantity: {order_details['quantity']}")
        print(f"Amount: ₹{order_details['amount']}")
        
        if order_details['size']:
            print(f"Size: {order_details['size']}")
        if order_details['color']:
            print(f"Color: {order_details['color']}")
        
        return order
    else:
        print(f"Error: {response.json()['error']}")
        return None

# Usage (typically called from webhook handler)
order = process_order("770e8400-e29b-41d4-a716-446655440789")

Generate Packing Slip

Create a packing slip with order information:

import requests
from datetime import datetime

def generate_packing_slip(order_id):
    """
    Generate packing slip for order
    """
    url = f"https://api.tribemade.in/api/orders/{order_id}"
    headers = {"X-API-Key": "tb-a1b2-c3d-e4f5"}
    
    response = requests.get(url, headers=headers)
    
    if response.status_code == 200:
        order = response.json()
        
        # Format packing slip
        slip = f"""
        ═══════════════════════════════════════
                    PACKING SLIP
        ═══════════════════════════════════════
        
        Order ID: {order['id'][:8]}...
        Date: {datetime.fromisoformat(order['created_at'].replace('Z', '+00:00')).strftime('%B %d, %Y')}
        
        CUSTOMER DETAILS:
        ────────────────────────────────────────
        Name: {order['customer']['name']}
        Phone: {order['customer']['number']}
        Email: {order['customer']['email']}
        
        DELIVERY ADDRESS:
        ────────────────────────────────────────
        {order['customer']['full_address']['line1']}
        {order['customer']['full_address'].get('line2', '')}
        {order['customer']['full_address']['city']}, {order['customer']['full_address']['state']}
        PIN: {order['customer']['pincode']}
        {order['customer']['full_address']['country']}
        
        ORDER DETAILS:
        ────────────────────────────────────────
        Product: {order['product_name']}
        Quantity: {order['order_details']['quantity']}
        """
        
        if order['order_details']['size']:
            slip += f"Size: {order['order_details']['size']}\n        "
        if order['order_details']['color']:
            slip += f"Color: {order['order_details']['color']}\n        "
        if order['order_details']['variation']:
            slip += f"Variation: {order['order_details']['variation']}\n        "
        
        if order['order_details']['special_instructions']:
            slip += f"""
        SPECIAL INSTRUCTIONS:
        ────────────────────────────────────────
        {order['order_details']['special_instructions']}
        """
        
        slip += f"""
        ────────────────────────────────────────
        Amount Paid: ₹{order['order_details']['amount']}
        
        ═══════════════════════════════════════
        """
        
        print(slip)
        return slip
    
    return None

# Usage
generate_packing_slip("770e8400-e29b-41d4-a716-446655440789")

Integrate with Shipping Provider

Automatically create shipping labels:

import requests

def create_shipping_label(order_id):
    """
    Fetch order and create shipping label with courier API
    """
    # Get order details
    url = f"https://api.tribemade.in/api/orders/{order_id}"
    headers = {"X-API-Key": "tb-a1b2-c3d-e4f5"}
    
    response = requests.get(url, headers=headers)
    
    if response.status_code != 200:
        print(f"Error fetching order: {response.json()['error']}")
        return None
    
    order = response.json()
    customer = order['customer']
    address = customer['full_address']
    
    # Prepare shipping data
    shipping_data = {
        "order_id": order['id'],
        "customer_name": customer['name'],
        "customer_phone": customer['number'],
        "address": {
            "line1": address['line1'],
            "line2": address.get('line2', ''),
            "city": address['city'],
            "state": address['state'],
            "country": address['country'],
            "pincode": customer['pincode']
        },
        "product_name": order['product_name'],
        "quantity": order['order_details']['quantity'],
        "amount": order['order_details']['amount']
    }
    
    # Call your shipping provider API
    # shipping_label = create_delhivery_shipment(shipping_data)
    # tracking_url = shipping_label['tracking_url']
    
    # For demo:
    print(f"Created shipping label for order {order['id'][:8]}...")
    print(f"Shipping to: {customer['name']}, {address['city']}")
    
    return shipping_data

# Usage
create_shipping_label("770e8400-e29b-41d4-a716-446655440789")

Export Orders for Analytics

Fetch multiple orders for reporting:

import requests
import csv
from datetime import datetime

def export_orders_to_csv(order_ids, filename="orders_export.csv"):
    """
    Export multiple orders to CSV for analysis
    """
    url_base = "https://api.tribemade.in/api/orders"
    headers = {"X-API-Key": "tb-a1b2-c3d-e4f5"}
    
    orders_data = []
    
    for order_id in order_ids:
        url = f"{url_base}/{order_id}"
        response = requests.get(url, headers=headers)
        
        if response.status_code == 200:
            order = response.json()
            
            orders_data.append({
                "Order ID": order['id'][:13],
                "Date": datetime.fromisoformat(order['created_at'].replace('Z', '+00:00')).strftime('%Y-%m-%d'),
                "Customer": order['customer']['name'],
                "City": order['customer']['full_address']['city'],
                "State": order['customer']['full_address']['state'],
                "Product": order['product_name'],
                "Quantity": order['order_details']['quantity'],
                "Amount": order['order_details']['amount'],
                "Status": order['status'],
                "Rating": order.get('rating', 'N/A')
            })
    
    # Write to CSV
    if orders_data:
        with open(filename, 'w', newline='') as f:
            writer = csv.DictWriter(f, fieldnames=orders_data[0].keys())
            writer.writeheader()
            writer.writerows(orders_data)
        
        print(f"✓ Exported {len(orders_data)} orders to {filename}")
        return filename
    
    return None

# Usage
order_ids = ["770e8400-...", "880e8400-...", "990e8400-..."]
export_orders_to_csv(order_ids)

Best Practices

Use webhooks instead of polling

Instead of repeatedly calling this endpoint to check for new orders, use webhooks to receive real-time notifications:❌ Bad: Polling for new orders

while True:
    check_for_new_orders()  # Wastes API calls
    time.sleep(60)

✅ Good: Webhook notifications

@app.route('/webhook', methods=['POST'])
def handle_order():
    order_data = request.json
    order_id = order_data['order_id']
    process_order(order_id)  # Fetch full details only when needed
    return '', 200

Cache order data

Store order data locally to reduce API calls:

Cache orders after first fetch
Only re-fetch if data might have changed (status update)
Use order ID as cache key

Handle errors gracefully

Always check for errors:

response = requests.get(url, headers=headers)

if response.status_code == 200:
    order = response.json()
    # Process order
elif response.status_code == 404:
    print("Order not found")
elif response.status_code == 403:
    print("Order doesn't belong to your store")
else:
    print(f"Error: {response.status_code}")

Check for null values

Some fields may be null - always check before using:

order = response.json()

# These fields may be null
if order['order_details']['size']:
    print(f"Size: {order['order_details']['size']}")

if order.get('tracking_url'):
    print(f"Track: {order['tracking_url']}")

if order.get('rating'):
    print(f"Rating: {order['rating']}/5")

Next Steps

Update Order Status

Update order status and add tracking information

Webhooks

Receive real-time order notifications

Product APIs

Manage your product catalog

Rate Limits

Understand API rate limits

Product APIs

Order APIs

Webhooks

​Overview

​Endpoint

​Path Parameters

​Authentication

​Response Fields

​Always Present

​Conditional Fields

​Order Status Values

​Examples

​Basic Request

​Success Response

​Error Responses

​404 Not Found

​403 Forbidden

​401 Unauthorized

​429 Too Many Requests

​Common Use Cases

​Process New Orders

​Generate Packing Slip

​Integrate with Shipping Provider

​Export Orders for Analytics

​Best Practices

​Next Steps

Update Order Status

Webhooks

Product APIs

Rate Limits

Overview

Endpoint

Path Parameters

Authentication

Response Fields

Always Present

Conditional Fields

Order Status Values

Examples

Basic Request

Success Response

Error Responses

404 Not Found

403 Forbidden

401 Unauthorized

429 Too Many Requests

Common Use Cases

Process New Orders

Generate Packing Slip

Integrate with Shipping Provider

Export Orders for Analytics

Best Practices

Next Steps